Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means. Remember that the house always has a mathematical advantage, and you should only ever gamble money you can afford to lose.
Age Verification
You must be at least 18 years of age to access and use online pokie services in New Zealand. If you are under the legal gambling age, please do not proceed. We take age verification seriously and all players must provide proof of identity when required by our licensed operators.
Warning Signs of Problem Gambling
Be aware of these warning signs that may indicate a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money needed for essential expenses (rent, bills, food)
- Hiding gambling activity or lying about the amount you gamble
- Feeling anxious, irritable, or restless when not gambling
- Neglecting family, work, or social obligations due to gambling
- Borrowing money to gamble or gambling to pay debts
- Being unable to stop or cut back on gambling despite wanting to
- Gambling longer or with more money than intended
- Experiencing relationship problems because of gambling
- Constantly thinking about gambling or planning the next session
If you recognise any of these signs in yourself or someone you know, seek help immediately.
Self-Help Tools & Resources
Most responsible online pokie operators in New Zealand offer the following tools to help you gamble safely:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose in a given period
- Time Limits: Set automatic session timeout alerts to remind you how long you've been playing
- Reality Checks: Enable pop-up reminders at regular intervals showing your play time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
- Account Restrictions: Request operators freeze or close your account
Always use these tools proactively to maintain control over your gambling activities.
Support Organizations & Helplines
If you need help with problem gambling, the following New Zealand and international organisations provide free, confidential support:
New Zealand
- Problem Gambling Foundation (PGF) — Free counselling and support services
www.problemgambling.nz
Phone: 0800 664 262 (free call) - Gambling Helpline — 24/7 support
Phone: 0800 664 262 or 0508 7227 753
International Support
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom Self-Exclusion)
www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
Get Help Today
If you or someone you know is struggling with problem gambling, please reach out for help immediately. There is no shame in seeking support. The organisations listed above are confidential, free, and available to assist you at any time.
Remember: Problem gambling is a treatable condition, and help is always available. Don't wait — contact the Problem Gambling Foundation or Gambling Helpline today on 0800 664 262.